Refund and Returns Policy for Natroganic

At **Natroganic**, we are committed to ensuring your satisfaction with our products. This Refund and Returns Policy outlines the terms for returns, exchanges, and refunds.

1. Returns Policy

We accept returns under the following conditions:

– The item must be unused, unopened, and in its original packaging.

– The return request must be initiated within 7 days of receiving the product.

Non-Returnable Items:

– Items marked as “Final Sale” or “Non-Returnable.”

– Products that have been tampered with or damaged by the customer.

2. Refunds Policy

Once your returned item is received and inspected, we will notify you of the refund status.

– Approved refunds will be processed within 7-10 business days to your original payment method.

– Refunds may not include shipping charges unless the return is due to our error (e.g., wrong or defective product).

3. Exchanges

We replace items only if they are defective or damaged. If you need an exchange, please contact us at [+91-90100 22234].

4. Return Process

1. Email [natroganic@gmail.com] or call [+91-90100 22234] to initiate a return.

2. Include your order number and reason for return.

3. Ship the item to the return address provided in our communication.

Return Shipping Costs:

– Customers are responsible for return shipping costs unless the return is due to a mistake or defect on our part.

5. Cancellation Policy

– Orders can be canceled within 24 hours of placing the order.

– After this period, cancellations may not be possible if the order has already been processed or shipped.

6. Contact Us

For questions or concerns regarding refunds, returns, or exchanges, please reach out to us:

– **Email**: [natroganic@gmail.com]

– **Phone**: [+91-90100 22234]

By purchasing from Natroganic, you agree to this Refund and Returns Policy. We value your trust and strive to make every experience with us a positive one.